Since COVID-19 swept through the U.S., Sherrie found a new way to bind with her bloodline, via sexual health anxieties and common lived history of women, who are also ghosting between the middle ground between Chinese and American culture…

When AI-generated labels left a startup team with conflicting ideas of who their customer was, design researcher Sherrie redesigned the synthesis process to bring everyone back to the same page.

From interviews to field work to crisis counseling, Sherrie tried to understand one thing: what kind of questions elicit a response and else not. Yet she has unwittingly delved deeper into the nature of empathy and the power structures ingrained in research practices.